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Discussion topic: Sky glass ,can I use virgin broadband to run sky glass

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This message was authored by JimH1964. This message was authored by: JimH1964.

Sky glass ,can I use virgin broadband to run sky glass

My sky broadband is slow and we don't have open reach fibre in my area will virgin broadband run my sky glass TV.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Sky glass ,can I use virgin broadband to run sky glass

Posted by a Superuser, not a Sky employee. Find out more

@JimH1964. wrote:

My sky broadband is slow and we don't have open reach fibre in my area will virgin broadband run my sky glass TV.


Yes, any brodband provider will work.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Sky glass ,can I use virgin broadband to run sky glass

Posted by a Superuser, not a Sky employee. Find out more

@JimH1964. wrote:

My sky broadband is slow and we don't have open reach fibre in my area will virgin broadband run my sky glass TV.


Yes, any brodband provider will work.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass ,can I use virgin broadband to run sky glass

Posted by a Superuser, not a Sky employee. Find out more

@JimH1964. 

 

I switched from sky 32mb to virgin 350mb last October and find the entire experience a lot better 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by John_62 This message was authored by: John_62

Re: Sky glass ,can I use virgin broadband to run sky glass

@JimH I've just went over to Sky after 30 years with Virgin Media. I've got Sky Glass but because I'm having issues with Open Reach installing the fibre cable I'm having to extend my Virgin broadband for a few weeks. All I've had since day one is issues with my broadband connection to Sky Glass, it keeps crashing every day. I contacted Sky today and they said it was to do with the Virgin router. It's showing 81% at 5 MHz and 19% at 2.4 MHz and that's what's causing the problem. I don't know if this is helpful or not.

JimH1964.
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This message was authored by JimH1964. This message was authored by: JimH1964.

Re: Sky glass ,can I use virgin broadband to run sky glass

Yes thank you, virgin will install the broadband tomorrow so I will let you know how I get on.

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