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Discussion topic: Sky channels aren’t working

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This message was authored by Ave2 This message was authored by: Ave2

Sky channels aren’t working

None of my sky channels are working on my sky glass but my apps are working and my internet is working fine

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky channels aren’t working

Posted by a Superuser, not a Sky employee. Find out more

@Ave2 wrote:

None of my sky channels are working on my sky glass but my apps are working and my internet is working fine


Have you tried rebooting the Sky Glass?


1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Sky Stream and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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Ave2
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This message was authored by Ave2 This message was authored by: Ave2

Re: Sky channels aren’t working

Many thanks - that worked !!

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