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Discussion topic: Sky TV packages are expiring, but I have Sky Glass, so do I need to renew them?

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This message was authored by Clare197876 This message was authored by: Clare197876

Sky TV packages are expiring, but I have Sky Glass, so do I need to renew them?

My Sky TV subscriptions (to the TV packages) are expiring, but I have Sky Glass.

So do I need to renew the packages or not? 

I'm quite confused! As my package was still in existing contract when I got my Sky Glass. But the TV packages contract is expiring soon, so I need to know if I need to renew them or not?

As with Sky Glass everythings built in it already.

 

PLEASE CAN ANYONE HELP OR ADVISE ME? Thank you for any help in advance. 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky TV packages are expiring, but I have Sky Glass, so do I need to renew them?

Posted by a Superuser, not a Sky employee. Find out more

@Clare197876  You packages don't "expire" your discounts do, unless you cancel then your subscription will continue at the full listed price.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Clare197876
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This message was authored by Clare197876 This message was authored by: Clare197876

Re: Sky TV packages are expiring, but I have Sky Glass, so do I need to renew them?

Thank you for your response. I now think I know what I'm needing to do.

Thank you again

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky TV packages are expiring, but I have Sky Glass, so do I need to renew them?

Posted by a Superuser, not a Sky employee. Find out more

@Clare197876 

 

Be aware that a Glass television without a Sky Subscription is rather limited.

 

https://www.sky.com/help/articles/sky-glass-without-a-subscription 

 

Also note that if the set was acquired on a two or four year finance term, repayments continue long past the end of a content subscription.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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