3

Discussion topic: Sky Stream to Sky Glass

Reply
Neil+Essex
What's this?
This message was authored by Neil+Essex This message was authored by: Neil+Essex

Sky Stream to Sky Glass

‎30 Aug 2024 02:38 PM

Hi, I currently have 2 stream pucks but I'm going to get a second hand glass tv to replace one of the pucks , am I allowed to do that , if so what is the process and will one of the pucks go back to sky ?

====================================
Sky Glass TV Gen 2. 55” Volcanic Black
1x Sky Stream Puck
Sky Ultimate TV & Netflix Premium
Sky Sports Complete Pack
Sky Cinema
TNT Sports
Sky Ultra HD & Dolby Atmos
Sky Whole Home
Ad Skipping Pack
MUTV
Virgin Media Broadband Gig 1
Report post
Post 1 of 4
817 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
SKY1992bf
What's this?
Superuser
This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Sky Stream to Sky Glass

‎30 Aug 2024 02:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Neil+Essex  Yes you can has you will already have whole home due to two pucks 

 

call sky directly to a) get the tv linked to your account and b) arrange the return of one puck assuming the puck was ordered after 24th February 2023


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

Report post
Post 2 of 4
813 Views
Reply

Did this answer not help you?