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Discussion topic: Sky Live Glass Camera Launch & Technical Enquiries

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@Alex+Ricote Inthink thst is down to the link @Tim+Adams posted when Ingo in directly it dislays correctly doing somecquick maths the prices on that link exclude VAT and are therefore for the Channel Isles. Certainly on the pr-launch material Superusers have its always been £6 per month.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316 wrote:

@SlenderRobert 

 

Nah - it will probably be backwards compatible (if a new glass tv is ever released...)

 

it will stay full price just like the sky soundbox thingy ...... 

 

im presuming sky are hoping the monthly payments will make it more appealing 


Totally agree @Jporch316 works out cheaper over the 48 months or even the 24 months saving £2.00 for a lucky dip on the Lotto

 

Sky Soundbox still going strong for me since 2017 

Even went down to Devialet in London to hear it in action was blown away then and get the same feeling even now when I fire it up

Still waiting for Sky Soundbox V2 🤣

 

This message was authored by A+JW This message was authored by: A+JW

Re: Sky Live Glass Camera Launch

It will be interesting to see the adoption of this.

 

Surely Sky has done the maths and thought it was a sustainable business to run, but I can't help but think such an expensive product that only works on a specific TV (and no stream puck support) will probably have very low adoption. And with low adoption it means some of the main features (watch together, play together) aren't really usable. 

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A Sky Stream customer.
This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@Alex+Ricote wrote:

Tim

 

Might be worth feeding back it's not working re the discount when you sign the CCA the price defaults back to £6 as opposed to £5 on the final place order screen.


Hi @Alex+Ricote 

 

I've made the team aware of this.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@A+JW presumably Sky hope that friends or family will like the watch together function sufficently to encourage others to buy the kit to avoid missing out. If that works its a really great idea.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alex+Ricote 

 

The CCA should now match the offer price, is it working for you?

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Alex+Ricote This message was authored by: Alex+Ricote

Re: Sky Live Glass Camera Launch

 

Yes all working & ordered at the offer price.

 

Thanks for sorting it out.

 

 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@A+JW wrote:

It will be interesting to see the adoption of this.

 

Surely Sky has done the maths and thought it was a sustainable business to run, but I can't help but think such an expensive product that only works on a specific TV (and no stream puck support) will probably have very low adoption. And with low adoption it means some of the main features (watch together, play together) aren't really usable. 


Presumably this will launch accross the other glass territories and potentially be future compatible with newer Comcast / sky products 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Gibson les paul tribute. Gibson les paul junior. Fender telecaster. Epiphone billie joe .. rock on
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky Live Glass Camera Launch


@Chrisee wrote:

@SlenderRobert the cash price is £290 when VAT is included or £6 per month are you using the price in the Channel Isles. Details are here for me https://www.sky.com/glass/sky-live?irct=mysky-web-gbr-upgrade-glass-hero. The key price is the credit price very few people buy Sky kit outright.

 

The various on-line reviews I have read are a bit meh but that was true for Glass which despite many posters gloomy predictions that continues to sell. The 65 inch is still priced above its launch price even after the price reductions. Whether Sky Live will sell in the numbers they budget for is unknown but I would be cautious about writing it off totally just yet as Sky know their target market quite well.


Yeah, it's all a mystery to me. 

Where once I was Sky's target market, looking for a TV service provider with a unique delivery method and functionality, I'm clearly now far, far away from it. They've reduced their product to being more of a toy than an actual useful or innovative piece of kit. 

Not for me thanks. I'm out.

Enjoy y'all. 

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@Chrisee wrote:

@Alex+Ricote Inthink thst is down to the link @Tim+Adams posted when Ingo in directly it dislays correctly doing somecquick maths the prices on that link exclude VAT and are therefore for the Channel Isles. Certainly on the pr-launch material Superusers have its always been £6 per month.


@Chrisee when you press Buy Now, are you selecting I already have Glass or I don't have Glass?


Pricing differs depending on which you select.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Alex+Ricote This message was authored by: Alex+Ricote

Re: Sky Live Glass Camera Launch

Yes I did.

 

Initially didn't work at the discounted price but it's now sorted👍.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@Tim+Adams given I am signed in it knows I am a Glass customer. However I agree there is a reduction as I approved your screen shot showing it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316 wrote:

@A+JW wrote:

 I can't help but think such an expensive product that only works on a specific TV (and no stream puck support) will probably have very low adoption. 


Presumably this will launch accross the other glass territories and potentially be future compatible with newer Comcast / sky products 


The absence of USB-C on the Stream puck does look rather odd, particularly as Sky is presumably now shipping rather more of those than they are Glass television sets. 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by CardiffMan1992 This message was authored by: CardiffMan1992

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood 

 

From what I read it needs a HDMI socket as well so the stream box would need a HDMI in as well

 

I wasn't expecting this to be cheap but I can't see this sellin well 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@CardiffMan1992 

That does seem to be the case now, but wasn't intended initially: the holding page which was there since Glass launched specifically stated the device was USB only.

My guess is that as app demands increased the specification of the camera was ramped up to the point where it's essentially a standalone processing device, and so has its own video chipset and HDMI-out (which is unusual in such hardware).

Does raise the issue that with only three HDMI ports, Glass is rather underspecified: we already have Blu-ray, AVR on ARC and gaming PC on ours.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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