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Discussion topic: Sky Live Glass Camera Launch & Technical Enquiries

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Live Glass Camera Launch

Posted by a Superuser, not a Sky employee. Find out more

@82bit my own unit arrived this morning not going to have too much time to play with it but the set up was straight forward - once that was I found the set up tile on the top rail. Motion tracking seems fine as does picture quality of the camera. I needed the rubber wedge to tilt the camera correctly.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TheStraightener This message was authored by: TheStraightener

Sky Live - Make a Call

So just messing around with Sky Live and wanted to call my wife on her phone. How do I do that? Have I got to import contacts into zoom or something? Cos that's giving me an error too

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Live - Make a Call

Posted by a Superuser, not a Sky employee. Find out more

@TheStraightener 

 

Frankly it's not really 'video calling': one of you sets up a meeting room and then invites the other, because Zoom is fundamentally a meetings tool rather than a mobile communication app.

 

https://www.sky.com/help/home/sky-tv/sky-tv-glass/sky-tv-live/sky-live-apps/articles/sky-live-using-...  

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by paulw49 This message was authored by: paulw49

Re: Sky glass live

Hi

There's a Sky Live setup video on Yt from Sky

https://youtu.be/u1WV8nJeXGs

Sky VIP Platinim Member 13 yrs,
Sky Glass 65 inch
Sky Glass 55 inch
Whole Home,Cinema and Sports
Sky Live,
Sky Broadband Ultrafast,
Sky Broadband HUB 4,
Sky Mobile.
Sky Live
This message was authored by TheStraightener This message was authored by: TheStraightener

Re: Sky Live - Make a Call

Ah I just saw the advert and it said dial their TV, their Tablet or their Phone.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky Live - Make a Call

Posted by a Superuser, not a Sky employee. Find out more

@TheStraightener 

Theoretically is should be possible if you put the zoom app on a mobile handset. You may have to tinker with the settings a bit in the app to make it notify of incoming call requests 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Live - Make a Call

Posted by a Superuser, not a Sky employee. Find out more

@TheStraightener wrote:

Ah I just saw the advert and it said dial their TV, their Tablet or their Phone.


Yes, well, that's advertising for you...

 

Zoom as a company does do IP telephony, but the Zoom app in Sky Live isn't it.

 

Like I said, it's essentially a scheduled meeting room environment: as @Jporch316 indicates, you may be able to get a Zoom app elsewhere to generate a notification that a meeting set up using Zoom in Live has started.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TheStraightener This message was authored by: TheStraightener

Re: Sky Live - Make a Call

Fair enough, thanks for the replies. I was just foolishly expecting to jump on, dial someone's number and be talking. 

you'd think I'd have learned by now not to listen to advertisements 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Live - Make a Call

Posted by a Superuser, not a Sky employee. Find out more

@TheStraightener wrote:

I was just foolishly expecting to jump on, dial someone's number and be talking. 


The funny thing is, Zoom themselves always refer to 'meetings' and not 'calls'...

 

It's everyone else, apparently including Sky, who thinks it's a video messaging app.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by PieMark This message was authored by: PieMark

Re: Sky Live - Make a Call

Yes you CAN call them but not as easy as you'd hope. 

On their mobile (I.e wife) tell them to download and register to zoom. 

on your mobile download and register to zoom too. 

then one of you send a request to add each other to your zoom contacts by using the email address registered. 

then once that's done login in to zoom on sky live with the email provided and there's a contacts option. You can select them from this and it'll call their mobile. NO MEETING INVITE REQUIRED. 

 

however.... to receive an incoming call on sky live you need to have zoom open at the time. 

This message was authored by techman9 This message was authored by: techman9

Re: Sky live

I think they will look back soon and think duh! and probably redesign a puck compatible with the camera, as i can't imagine they will miss out on all that extra £xxxxx

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky live

Posted by a Superuser, not a Sky employee. Find out more

@techman9 doubt you are correct as the Sky Live concept was planned from the launch in 2021 as a Sky Glass exclusive. Sky seem quite happy with the sales of Glass despite your apparent view its a disaster. Certainly zero signs Sky are moving out of the TV market.  

 

Certainly in its current form Sky Live needs a data feed from the TV as it lacks its own network connection. The puck has no such output so the concept would need complete re-engineering. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Miklos This message was authored by: Miklos

Re: Sky Live Glass Camera Launch

Mine arrived yesterday - lightning fast next-day delivery by DPD. I will setup the gear this afternoon...

 

Regardind the watch together feature: what happens when someone in the party DOES NOT HAVE the needed subscription to watch the programme (Like the Sky Movies/Sky sports package) could they still join the watch party?

55" Sky Glass Anthracite (Ethernet) • Sky Live (VC100-ant) • Whole Home pack with 1 SKY Stream Puck (WiFi)
512Mbit FTTP Internet (Fibrenest)
This message was authored by PieMark This message was authored by: PieMark

Re: Sky Live Glass Camera Launch

All need to have sky live.... 💰💸💵

This message was authored by PieMark This message was authored by: PieMark

Re: Sky Live Glass Camera Launch

Quite impressed by it and kids LOVE the games. Especially my 5 year old as he said it's easier to play than switch.  


I think this will really pick up once developers get going and more brands get on board. 

 

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