This discussion topic has been answered Discussion topic: Sky Glass voice control and different provider TV package
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Message posted on 09 Jan 2024 11:39 AM
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I have Sky Glass and my contract expires 24th Jan. If I were to change to BT/EE Broadband and TV whilst I think the TV would work, will it still have the voice control "Hello Sky" bit?
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Message posted on 09 Jan 2024 11:49 AM
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@DAJC683 all the information on the limitations of a Sky Glass without an active Sky TV subscription is here:
https://www.sky.com/help/articles/sky-glass-without-a-subscription
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Message posted on 09 Jan 2024 11:45 AM - last edited: 09 Jan 2024 11:48 AM
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Re: Sky Glass voice control and different provider TV package
Voice Control is a subscription feature: it won't function if you aren't paying Sky.
https://www.sky.com/help/articles/sky-glass-without-a-subscription
Without a Sky Ultimate TV subscription, you’ll miss out on:
The best entertainment from our Sky TV channels.
Access to Sky Originals and Sky Exclusives.
A TV guide bringing together over 150 channels, with restart and live pause on each.
Your personal Playlist, allowing easy access to the next episodes of your favourite shows, all in one place.
Hands-free voice control (Sky Glass TV only).
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 Jan 2024 11:49 AM
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@DAJC683 all the information on the limitations of a Sky Glass without an active Sky TV subscription is here:
https://www.sky.com/help/articles/sky-glass-without-a-subscription
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 09 Jan 2024 11:57 AM
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Re: Sky Glass voice control and different provider TV package
Thanks so much. Appreciated. I probably read that when I first signed up but have slept since then.
Message posted on 09 Jan 2024 12:00 PM
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Re: Sky Glass voice control and different provider TV package
@MarkGoldsmith wrote:
@DAJC683 all the information on the limitations of a Sky Glass without an active Sky TV subscription is here:
https://www.sky.com/help/articles/sky-glass-without-a-subscription
Although note that the claim by Sky that 'Sky Glass without a Sky Ultimate TV subscription will work like a normal TV' is somewhat dubious: there's no access to any apps other than the ones Sky themselves curate.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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