Discussion topic: Sky Glass set up picture distorted

This message was authored by: HughC3 · ‎29 Sep 2024

Switched on new sky glass tv to try and set up. Can't see picture just different coloured lines???

This message was authored by: mikealanr · ‎29 Sep 2024

Try turning it off at the mains for at least 10 minutes and try again. If that doesn't work you will need to speak to Sky Customer Service (we are fellow subscribers here on the forum).

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: HughC3 · ‎01 Oct 2024

Thanks for your post. It looks like the fault is within the tv. They are going to replace within a couple of days.

Discussion topic: Sky Glass set up picture distorted

Sky Glass set up picture distorted

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