12 Dec 2023 06:33 PM
I'm having trouble with my Sky Glass TV. I moved from Yorkshire to Cornwall a few months ago, but my TV is still set to the Yorkshire Region. I contacted a Sky advisor who assured me that they had updated my address, but the news channels are still showing content from Yorkshire. I even tried doing a factory reset, but it didn't work. If anyone has any solutions, I would really appreciate it. Thank you.
13 Dec 2023 08:17 AM
Posted by a Sky employeeHi there, @Willrich. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147