0

Discussion topic: Sky Glass set to wrong region

Reply
This message was authored by Willrich This message was authored by: Willrich

Sky Glass set to wrong region

I'm having trouble with my Sky Glass TV. I moved from Yorkshire to Cornwall a few months ago, but my TV is still set to the Yorkshire Region. I contacted a Sky advisor who assured me that they had updated my address, but the news channels are still showing content from Yorkshire. I even tried doing a factory reset, but it didn't work. If anyone has any solutions, I would really appreciate it. Thank you.

Reply

All Replies

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Glass set to wrong region

Posted by a Sky employee

Hi there, @Willrich. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion