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Discussion topic: Sky Glass remote is too difficult for seniors

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This message was authored by: ID2004

Message posted on ‎06 Mar 2025 07:06 PM

Sky Glass remote is too difficult for seniors

Can I buy a remote with bigger and simpler buttons. My mum is 87 and the package is great its just she cannot get the circle to work. Why isnt it 4 buttons as it used to be I dont know.

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This message was authored by: mikealanr

Message posted on ‎06 Mar 2025 11:26 PM

Re: Sky Glass remote is too difficult for seniors

Posted by a Superuser, not a Sky employee. Find out more

Hi @ID2004 

 

You should be able to purchase and pair a Sky Q remote control from the likes of Argos or Amazon: https://www.argos.co.uk/product/9339071

 

There have been some reports of older large format remotes working in IR mode but I believe they are hard to get hold of. It  it may be worth seeing if the sky accessibility team can help: https://skyaccessibility.sky

 

MikeAlanR

 

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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