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Discussion topic: Sky Glass or Sky Q?

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This message was authored by Fireball+XL-5 This message was authored by: Fireball+XL-5

Sky Glass or Sky Q?

Genuine question: I'm considering getting Sky Glass but looking at reviews online and posts on this forum it does seem to still have some issues and of course you can't record TV in the usual way like on Sky Q. Other than the built in sound bar and 4k on the multiroom boxes are there any advantages to Sky Glass over Sky Q? 

Thanks.

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This message was authored by GD1 This message was authored by: GD1

Re: Sky Glass or Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Fireball+XL-5   Unless you need a new TV, and that being the case, simply spend your money on a decent 4K set instead.   You can just use the stream pucks.

 

Many of the issues you see are down to poor wifi/broadband and in some cases faulty sets.  Some software updates have also show other issues.

 

Does Stream have the channels you watch?  Not all channel are on stream https://www.sky.com/help/articles/tv-channel-list-sky-glass

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Fireball+XL-5
Topic Author
This message was authored by Fireball+XL-5 This message was authored by: Fireball+XL-5

Re: Sky Glass or Sky Q?

Thanks @GD1 

My thoughts exactly. Fewer channels, software issues, no recording and paying for a TV that I don't necessarily need. I was just wondering if I'd missed anything that shows it to be a geniune upgrade 

This message was authored by GD1 This message was authored by: GD1

Re: Sky Glass or Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Fireball+XL-5   It's not an "Upgrade" it's a different platform

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Fireball+XL-5
Topic Author
This message was authored by Fireball+XL-5 This message was authored by: Fireball+XL-5

Re: Sky Glass or Sky Q?

@GD1 Indeed. Sky however seem to market it as an upgrade as it's the first option that comes up when clicking on "upgrade my package" on the mysky app.

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sky Glass or Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Fireball+XL-5 wrote:

Thanks @GD1 

My thoughts exactly. Fewer channels, software issues, no recording and paying for a TV that I don't necessarily need. I was just wondering if I'd missed anything that shows it to be a geniune upgrade 


If 'Sonic booms' are your thing then maybe Glass is for you *

 

 

*according to Sky marketing dept.

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky Glass or Sky Q?


@Fireball+XL-5 wrote:

@GD1 Indeed. Sky however seem to market it as an upgrade as it's the first option that comes up when clicking on "upgrade my package" on the mysky app.


Never believe marketing or sales pitches from any company when you're about to spend hundreds of pounds on something. It's essential to do your own research to work out whether the product will meet your needs. 
Sky Glass is wildly over-priced for what it is. I would always recommend Q above it in most circumstances. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky Glass or Sky Q?

It's only advantage is it is a single unit!

 

But do you want a single unit ... rather than separates of higher quality for the same cost?

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This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Sky Glass or Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

I would personally buy myself a decent tv and take a streaming puck or Q if you preferred @Fireball+XL-5 

I wouldn't touch Glass with a barge pole. 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky Glass or Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Fireball+XL-5 When I lost access to a satellite dish the only option was Sky Glass as at that time there was no option for a stand alone Stream puck.  If having just a puck had been available I would definitely have gone down that route.

 

I don't have many problems with my Glass TV but except for the sound, which is excellent but not earth shattering as the adverts would suggest, the rest of it is fairly mediocre.

 

Looking on this forum I tend to get the impression that Pucks seem to have more problems than Glass but this might just be that there are more pucks in circulation 🤷‍♂️

 

In general I am happy with the Sky streaming platform but without doubt there are things that can be infuriating at times.  I encounter very few of the issues others experience and I suspect it is doen to my excellent broadband.  If you do not have fast and stable broadband then I would not even consider Glass/stream and would suggest Sky Q would be a better option.

 

Also make sure you are aware of the limitations of the streaming platform i.e. no recording and far less channels (Channel list for Glass and Stream)

 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky Glass or Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

As @Fothergill1  says - the glass tv served a purpose for me helping to get rid of my dish. It's ideal for a smallish lounge and the all in one unit is definitely a bonus 

 

there are much better specced tvs out there if specs are your thing. Personally I  can tell the difference between 4K and HD but anything else is beyond my eyesight ........

 

also I would agree that there seems to be more issue with the pucks than with glass tv s - would assume there is slightly more inferior specs on the puck 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by techman9 This message was authored by: techman9

Re: Sky Glass or Sky Q?

@Fireball+XL-5   Try and ween yourself of it all together, with other streaming providers most of the content can be picked up at a lot cheaper price and you have the option to use whatever hardware you want.

 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky Glass or Sky Q?

When the craving to access Sky channels kicks in - there's always NOW TV with the flexibility to easily switch on/off and significantly reduced cost!

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky Glass or Sky Q?


@Exiled-in-HH wrote:

When the craving to access Sky channels kicks in - there's always NOW TV with the flexibility to easily switch on/off and significantly reduced cost!


Indeed - I recently got an offer of 3 months Entertainment with Boost for £3pm. I took it up even though I have Sky Stream as I can't bear the slowness and unreliability of the puck. 

The NOW app on an Apple TV 4K box runs so much quicker and more reliably. In fact so does the NOW app on the 5 year old Samsung TV I have in my office... 

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Sky Glass or Sky Q?

Looking at the comments so far, it looks like one should stay with Q and not move to the stream platform at this stage?

(Please Note: I am Neurodivergent )
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