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Discussion topic: Sky Glass not available Technical Fault

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This message was authored by GEnglish73 This message was authored by: GEnglish73

Sky Glass not available Technical Fault

Good Evening,I have had issues with my broadband dropping out today which is now fixed. However when I switch my Sky Glass on this evening I am faced with this message.

 

I have tried turning it off at the plug to restart it but I am still left with this message. Help!!!!!!!

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Glass not available Technical Fault

Posted by a Superuser, not a Sky employee. Find out more

Try restarting your router as well and see if that helps 

Sky Stream and Sky Broadband customer

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GEnglish73
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This message was authored by GEnglish73 This message was authored by: GEnglish73

Re: Sky Glass not available Technical Fault

I tried restarting the broadband router and then waiting a while before switch the Sky Glass back on but I still get the same message. It is almost as though it fails to boot up the sky system. Could this be a software problem!

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky Glass not available Technical Fault

Posted by a Superuser, not a Sky employee. Find out more

@GEnglish73 

 Try taking the plug out overnight or an extended period of time 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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