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Discussion topic: Sky Glass new TV faulty

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This message was authored by Shaloutil This message was authored by: Shaloutil

Sky Glass new TV faulty

Received delivery of Order PL002099028 earlier today but TV faulty. When we switched screen on it is all pixilated and is damaged - need to return and get a replacement 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky Glass new TV faulty

Posted by a Superuser, not a Sky employee. Find out more

@Shaloutil   You will need to call Sky to arrange the return, you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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