17 Feb 2024 12:09 PM
Received delivery of Order PL002099028 earlier today but TV faulty. When we switched screen on it is all pixilated and is damaged - need to return and get a replacement
17 Feb 2024 12:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Shaloutil You will need to call Sky to arrange the return, you can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.