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Discussion topic: Sky Glass motion sensor off but tv still comes on at random moments

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This message was authored by DjStanford This message was authored by: DjStanford

Sky Glass motion sensor off but tv still comes on at random moments

I have turned off motion sensor on my Sky Gass. However for some reason it will suddenly come on even if sitting quietly reading.

 

Happens daily.

 

Ideas?

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This message was authored by Phxntomation This message was authored by: Phxntomation

Re: Sky Glass motion sensor off but tv still comes on at random moments

Hi @DjStanford,

 

Can you try turning off the TV from the button on the side, and then disconnecting it from the wall. Then plug it back in again and see if the issue still occurs.

 

Also, please go into the TV settings and install any pending updates (if any).

 

Best,

Phxntom

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Sky Stream Customer + Sky Cinema + Sky Mobile
Not a Sky employee
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