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Discussion topic: Sky Glass horizontal lines/blurry

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This message was authored by: Hayley71087

Sky Glass horizontal lines/blurry

I have had Sky Glass tv for just over 2 years and I have horizontal lines at the top and bottom of screen. Over the past few days it's also blurry and jumping. I called sky and they told me my warranty run out on the day I called. Anyone had these lines and found a fix?

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This message was authored by: Fothergill1

Re: Sky Glass horizontal lines/blurry

Posted by a Superuser, not a Sky employee. Find out more

@Hayley71087  I'm not sure if it is the same thing or not but about 2 years ago I had a single 2 inch vertical grey line on my Glass screen.  A normal reboot didn't help so I left the TV unplugged overnight and in the morning the line had disappeared and luckily never came back.  About a year later I sold the Glass TV and moved to a decent Smart TV, soundbar and stream puck.

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This message was authored by: Hayley71087

Re: Sky Glass horizontal lines/blurry

I've left it overnight but no fix. The tv has got worse and worse it's at a point I can't even watch it. I've been on the phone with sky and gone through all the troubleshooting and nothing has fixed it. Now I have a tv that I have 21 months of payments left on and can't use. 


@Hayley71087 wrote:

I have had Sky Glass tv for just over 2 years and I have horizontal lines at the top and bottom of screen. Over the past few days it's also blurry and jumping. I called sky and they told me my warranty run out on the day I called. Anyone had these lines and found a fix?



@Hayley71087 wrote:

I have had Sky Glass tv for just over 2 years and I have horizontal lines at the top and bottom of screen. Over the past few days it's also blurry and jumping. I called sky and they told me my warranty run out on the day I called. Anyone had these lines and found a fix?


 

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This message was authored by: Hayley71087

Re: Sky Glass horizontal lines/blurry

IMG_1162.jpeg

I've left it overnight but no fix. The tv has got worse and worse it's at a point I can't even watch it. I've been on the phone with sky and gone through all the troubleshooting and nothing has fixed it. Now I have a tv that I have 21 months of payments left on and can't use. 


@Hayley71087 wrote:

I have had Sky Glass tv for just over 2 years and I have horizontal lines at the top and bottom of screen. Over the past few days it's also blurry and jumping. I called sky and they told me my warranty run out on the day I called. Anyone had these lines and found a fix?



@Hayley71087 wrote:

I have had Sky Glass tv for just over 2 years and I have horizontal lines at the top and bottom of screen. Over the past few days it's also blurry and jumping. I called sky and they told me my warranty run out on the day I called. Anyone had these lines and found a fix?


 

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