31 Jul 2024 10:07 PM
Watching the Olympics picture freezes sound continues then visa versa why?...not paying for such poor service
31 Jul 2024 10:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Brian0501 wrote:Watching the Olympics picture freezes sound continues then visa versa why?...not paying for such poor service
How do you have it connected to the internet via Wifi or ethernet cable?
What broadband speed are you getting to you property?
What download speed is the Glass actually getting? (to check this, open Netflix on the Sky Glass, go to Get Help -> Check Your Network and it will run the diagnostic)
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
01 Aug 2024 11:55 AM - last edited: 01 Aug 2024 11:56 AM
@Brian0501 wrote:Watching the Olympics picture freezes sound continues then visa versa why?...not paying for such poor service
Is that via the BBC or Eurosport or Discovery+?