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This discussion topic has been answered Discussion topic: Sky Glass auto wake when connected to external speakers

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This message was authored by: Ginga69

Sky Glass auto wake when connected to external speakers

Hello there,

In the start-up and standby mode I have disabled everything except the network standby mode. This prevented my TV from turning itself on whenever my dog entered the room (particularly at night)!

However, since I connected my Bose 5.1 surround system, which supports Alexa and Google, my TV keeps turning itself on randomly during the day or night regardless of motion. I have checked as many settings as I can find within the Bose, Alexa and Google Apps and Sky Glass and cannot for the love of me find why it keeps doing this. I have tried switching between Google and Alexa as well as uninstalling both apps, including the Bose App but I cannot find a setting that is obvious to me that could cause Sky Glass to turn on.

Any ideas?

Cheers

Paul


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This message was authored by: mikealanr Answer

Re: Sky Glass auto wake when connected to external speakers

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ginga69 

 

Could it be CEC contol? Have you turned this off on Glass?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Sky Glass auto wake when connected to external speakers

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ginga69 

 

Could it be CEC contol? Have you turned this off on Glass?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: Ginga69

Re: Sky Glass auto wake when connected to external speakers

Thank you @mikealanr 

Doh! It was the CEC, I had left this on thinking that it was only Bose connected (which is disabled) But I had overlooked the fact that I also have Apple TV connected and this was active. I have now disabled this on Glass. Hopefully, this will be the end of the random ghost TV turnong on!

 

An embarrassed, Paul!

 

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