01 Feb 2024 07:25 PM
My playlist has gone, I'm happy in one way as I had programs which I couldn't delete
01 Feb 2024 07:26 PM
My playlist is back!!!!! 😁
01 Feb 2024 07:29 PM
Mine is alive too!
01 Feb 2024 07:33 PM
My Sky Glass Playlist has disappeared, along with my wife's and another playlist. When I try and add a programme to my playlist it confirms its done it, but it doesn't show on my playlist. I've tried turning the TV off at the mains, but so far no luck. Very frustrating - any help please
01 Feb 2024 07:36 PM
Posted by a Superuser, not a Sky employee. Find out moreYour post has been merged into this joint Glass/Stream thread on this issue. Sky are aware of the problem. Some customers are stating it's working again for them.,
01 Feb 2024 07:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@Wobdot wrote:My playlist has gone, I'm happy in one way as I had programs which I couldn't delete
@Wobdot This is just a glitch which will be resolved soon. When the Playlist returns it will come back with all the programmes that were originally on it. I have never had a problem with removing things from my playlist. If they don't delete in the usual way then go to Manage All and delete from there.
If you are meaning you can't delete from the Continue Watching rail then that is a completely different and frustrating experience.
01 Feb 2024 07:38 PM
Our playlists have emptied, even new programmes added over the last couple of days. They are showing in the manage section, but are not available to watch. They were all in the playlists yesterday. Any suggestions other than adding them all again?
01 Feb 2024 07:40 PM
Thank you
01 Feb 2024 07:46 PM
My playlist and continue watching rails have now returned.
01 Feb 2024 07:48 PM - last edited: 01 Feb 2024 07:48 PM
Posted by a Superuser, not a Sky employee. Find out moreAll
Customers should start to see their playlists returning, if yours hasn't you don't need to take any action, please be patient and it will return on it's own.
01 Feb 2024 07:51 PM
Mine now all working - clearly sky issue
01 Feb 2024 07:56 PM
If you go into settings then click on update apps it resolves the issue.
01 Feb 2024 07:56 PM
@Fothergill1 thank you! I've had a programme I've not been able to remove in a playlist for months! I never knew you could remove stubborn ones using "manage all"
😁👌
01 Feb 2024 07:58 PM
My playlist now restored.
01 Feb 2024 08:39 PM
Yeh all back 👍😃