1

Discussion topic: Sky Glass Warrenty

Reply
This message was authored by madsamber This message was authored by: madsamber

Sky Glass Warrenty

Hello, 

I purchased my sky glass 65" close to 6 months ago. The remote isn't working, I have replaced the batteries, tried to repair, restarted the TV etc etc & it still isn't working. Can you send me a new one please, it is still under warranty, I only got it 6 months ago.thanks 


Best Answers
This message was authored by GD1 This message was authored by: GD1 Answer

Re: Sky Glass Warrenty

Posted by a Superuser, not a Sky employee. Find out more

@madsamber  No none on the forum can send you a remote, we are all customers here.

 

1) You can order a replacement from Amazon: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

2) You can order a replacement from Sky under warranty: https://www.sky.com/help/forms/streaming-tv-remote

3) Or you can call Sky Customer Service to order a replacement.

In the meantime, if you still have any Sky Q kit, you can pair your Q remote.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

View this Answer within the discussion

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1 Answer

Re: Sky Glass Warrenty

Posted by a Superuser, not a Sky employee. Find out more

@madsamber  No none on the forum can send you a remote, we are all customers here.

 

1) You can order a replacement from Amazon: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

2) You can order a replacement from Sky under warranty: https://www.sky.com/help/forms/streaming-tv-remote

3) Or you can call Sky Customer Service to order a replacement.

In the meantime, if you still have any Sky Q kit, you can pair your Q remote.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion