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Discussion topic: Sky Glass TV has 2 broad black lines from top to bottom of the screen when tv is on and broadcasting

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This message was authored by davyben This message was authored by: davyben

Sky Glass TV has 2 broad black lines from top to bottom of the screen when tv is on and broadcasting

switched tv on this morning and there are two broad lines on the screen it is more visible on programes using brighter colours. I had a TV a couple of years ago with a similar problem, turned out the screen was faulty


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Sky Glass TV has 2 broad black lines from top to bottom of the screen when tv is on and broadcas

Posted by a Superuser, not a Sky employee. Find out more

@davyben  Have you tried a reboot, do the black line remain?  If so maybe a call to Sky is in order.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Sky Glass TV has 2 broad black lines from top to bottom of the screen when tv is on and broadcas

Posted by a Superuser, not a Sky employee. Find out more

@davyben  Have you tried a reboot, do the black line remain?  If so maybe a call to Sky is in order.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


davyben
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This message was authored by davyben This message was authored by: davyben

Re: Sky Glass TV has 2 broad black lines from top to bottom of the screen when tv is on and broadcas

Thats seems to have worked, will keep an eye on, thanks very much for your inpu

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