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Discussion topic: Sky Glass Power up Issues 19-9-24

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This message was authored by Gary7067 This message was authored by: Gary7067

Re: Stream puck won't turn on

Spoiler
I was thinking ahead for any future technical issues.
This message was authored by Fred1232 This message was authored by: Fred1232

Flashing white lights on sky puk will not start up just keeps flashing on both my sky stream puts

My sky stream puks both keep flashing not coming on at all all I get is the sky banner come on then it goes off again in bishops stortford Hertfordshire any idea  what issue are

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Martin my sky glass TV is not turning on

Posted by a Superuser, not a Sky employee. Find out more

@Janet182 

I have merged your post into a thread already discussing this. We can confirm Sky are aware of todays issue. 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Rodlaw This message was authored by: Rodlaw

Re: Sky Glass Power up Issues 19-9-24

Our Sky Glass is working okay at present. We had been away until yesterday evening so it's possible we missed this software update before Sky pulled it? I'm assuming if an update they've since pulled it?

This message was authored by Amy149 This message was authored by: Amy149

Sky glass won’t turn on and has no red light too

Can anyone help me? My sky glass has stopped working and the red light also won't come on. I have resetted the tv which made the tv come on for update but it just never came back on afterwards and neither did the red light. I have tried unplugging etc aswell any advice would be great! 

This message was authored by whoop1 This message was authored by: whoop1

Re: Sky Glass Power up Issues 19-9-24

I have the same issue blank screen flashing red light....

However the sky pucks in all our bedrooms are working fine, all channels watchable.

This message was authored by Jules070860 This message was authored by: Jules070860

Red light on sky glass tv flashing intermittently and tv won’t turn on

Red light on tv flashes intermittently and tv won't turn on

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Puck & Sky Glass Power up issues 19-9-24

Posted by a Superuser, not a Sky employee. Find out more

@skyx wrote:

Think I shall dig out my Roku device, cancel Sky Stream and perhaps subscribe to Nowtv when I need to.  Don't watch much TV these days and will save myself some money

 

Interestingly as far as I can tell Nowtv appears to be working.


NOW is a completely different platform so I'd be very surprised if it broke the same time that the Sky streaming platform did.

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This message was authored by Clo94 This message was authored by: Clo94

Re: Sky Glass Power up Issues 19-9-24

Thank God it's not just my tv ... over two hours resetting following the silly steps and when i got through to sky the lady hung up on me
This message was authored by Apps This message was authored by: Apps

Re: Sky Glass Power up Issues 19-9-24

Scusate per la mia digitazione!

This message was authored by ModJohn68 This message was authored by: ModJohn68

Re: Sky Glass Power up Issues 19-9-24

Same issue, Sky Glass tv has no red light & will not power on, tried recovery option & still not red standby light. It says that Sky is aware and are working to resolve issue. Outage in our area. 

This message was authored by Joe124 This message was authored by: Joe124

Re: Sky Stream - Power on, no display signal.

I've had stream for quite a while now and this is the first time it's happened. Hopefully be fixed soon

This message was authored by whoop1 This message was authored by: whoop1

Black screen flashing red light

She glass not working black screen flashing red light...

However sky puck in bedrooms all working fine

This message was authored by George_Gordon2 This message was authored by: George_Gordon2

My Sky Glass 65” refused to switch back on with flashing red light.

My 65" glass tv refuses to start has flashing red light for the last 2 hours.

 

This message was authored by danny76uk This message was authored by: danny76uk

Re: Sky glass tv won’t turn on red light just keeps flashing

Big regret here too!!!!

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