Sky glass to not powering on. Tried reset not working. Sky on phone 50min hold time. Anyone kn

[Mummaof492]

Tv won't turn on done the recovery twice and still nothing! 

[Tim106]

I have the same problem I followed instructions including reset. Initially no red light Then had  red flashing light then software update, sky screen then stopped working and now no red light.

[Bencoulbeck]

I'm having same issue 

[alanb3]

Having the same here, followed all the guff on the website. 

currently on hold to the CSS.

[bobert88]

Apparently a widespread issue today, having the same issue. Called sky and there's a recorded message saying Glass and Stream are down for some customers and they are working on it now 

[Amber451]

Glass glass not turning on. Worked before 1 now red light going on and off. Tried resetting 

[bobert88]

Same here. Recorded message on sky technical support line when you call. Says they are aware and currently working to fix it. My online service status shows no issues on both pucks but one just won't go on and the other is stuck in a restart loop with the Sky logo screen going on and off every 30 seconds 

[Mummaof492]

Me too with asd son going nuts done the update twice and still not on currently on hold to sky for the last 33 mins! 

[alanb3]

I have the same issue. Powered off for 15 minutes and reset broadband router, no lights at all now on tv

[ryangally1]

Thank you. Saved me some stress 😂

[bobert88]

Seems to be widespread, I'm having the same issue. 

Sky has a recorded message on the technical support phone line saying they are aware and working on it. 

[Mummaof492]

Why should a fault wipe all tvs out I could understand a WiFi problem but not turning on is weird 

[bobert88]

Strange isn't it. Must be a dodgy software bug or failed update. 

[Lucyq86]

Same issue with mine. Tried all the steps and have just called Sky and there's an automated message to say they're having issues and trying to rectify it. 

[Bec1688]

When turning the tv on it said it had no WiFi, my WiFi was on and working.

Turned the WiFi off on the tv so I could reconnect and then the tv went blank with the sky logo and standby was flashing red, it's been like this for 30mins now and I've unplugged it from the mains for 10 minutes and it's still doing the same thing???