0

Discussion topic: Sky Glass No wifi connection

Reply
This message was authored by Roey666 This message was authored by: Roey666

Sky Glass No wifi connection

Every Day without fail my Glass TV looses connection to the wifi. 

I have Virgin Broadband and get around 750 mbps. No issue with any other item in my home. Just thisntv which I regret getting.

 

We restart the tv by turning the socket off it and it reconnects. Any ideas? 

Reply

All Replies

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Glass No wifi connection

Posted by a Sky employee

Hi there, @Roey666I. ’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky Glass No wifi connection

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion