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Discussion topic: Sky Glass No wifi connection

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This message was authored by: Roey666

Sky Glass No wifi connection

Every Day without fail my Glass TV looses connection to the wifi. 

I have Virgin Broadband and get around 750 mbps. No issue with any other item in my home. Just thisntv which I regret getting.

 

We restart the tv by turning the socket off it and it reconnects. Any ideas? 

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This message was authored by: Addie15

Re: Sky Glass No wifi connection

Hi there, @Roey666I. ’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Mr+Flibbles+86

Re: Sky Glass No wifi connection

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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