02 Nov 2024 10:34 PM
Every Day without fail my Glass TV looses connection to the wifi.
I have Virgin Broadband and get around 750 mbps. No issue with any other item in my home. Just thisntv which I regret getting.
We restart the tv by turning the socket off it and it reconnects. Any ideas?
03 Nov 2024 10:59 AM
Posted by a Sky employeeHi there, @Roey666I. ’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
05 Nov 2024 11:20 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks