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This message was authored by: PJH1960

Sky Glass Gen2 Netflix issue

Strange one this:

 

I'm pretty new to Sky Glass, and have been getting to grips with the new interface. One feature I particularly like, is the "Playlist" feature. I like it for two reasons:

1) You can create many playlists

2) The playlists can include chamnels outside Sky.

 

This has worked well, except with Netflix. I can voice search (from the Home screen) for an item, and a list will come up, uncluding results from all the other streaming platforms. Generally, you can click a result, and add to your playlist of choice. However, with Netflix, it just takes me into Netflix, without being able to add it to a playlist first.

 

I have a Netflix item in a Playlist, so I think it isn't working properly.

 

Any ideas?

Peter

 

 

--------------------------
SKY Glass Gen 2 55"
900mb Ethernet
Phonak Hearing Aids

They work with Sky Glass Gen2 via Bluetooth
Phonak TV Connector

They don't work with Sky Glass Gen2

 

Sky Glass is pretty new, and I"ve been getting to grips with the new interface

 


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This message was authored by: Jporch316 Answer

Re: Sky Glass Gen2 Netflix issue

Posted by a Superuser, not a Sky employee. Find out more

@PJH1960 wrote:

Strange one this:

 

I'm pretty new to Sky Glass, and have been getting to grips with the new interface. One feature I particularly like, is the "Playlist" feature. I like it for two reasons:

1) You can create many playlists

2) The playlists can include chamnels outside Sky.

 

This has worked well, except with Netflix. I can voice search (from the Home screen) for an item, and a list will come up, uncluding results from all the other streaming platforms. Generally, you can click a result, and add to your playlist of choice. However, with Netflix, it just takes me into Netflix, without being able to add it to a playlist first.

 

I have a Netflix item in a Playlist, so I think it isn't working properly.

 

Any ideas?

Peter

 

 

--------------------------
SKY Glass Gen 2 55"
900mb Ethernet
Phonak Hearing Aids

They work with Sky Glass Gen2 via Bluetooth
Phonak TV Connector

They don't work with Sky Glass Gen2

 

Sky Glass is pretty new, and I"ve been getting to grips with the new interface

 


hi @PJH1960 

 

Its been designed this way for ease of use which I agree is not the best solution. The workaround is to search for either a partial part of the name of the show , or an actor / actress that appears in the show. This will then include the netflix show in the search list.

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

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This message was authored by: Jporch316 Answer

Re: Sky Glass Gen2 Netflix issue

Posted by a Superuser, not a Sky employee. Find out more

@PJH1960 wrote:

Strange one this:

 

I'm pretty new to Sky Glass, and have been getting to grips with the new interface. One feature I particularly like, is the "Playlist" feature. I like it for two reasons:

1) You can create many playlists

2) The playlists can include chamnels outside Sky.

 

This has worked well, except with Netflix. I can voice search (from the Home screen) for an item, and a list will come up, uncluding results from all the other streaming platforms. Generally, you can click a result, and add to your playlist of choice. However, with Netflix, it just takes me into Netflix, without being able to add it to a playlist first.

 

I have a Netflix item in a Playlist, so I think it isn't working properly.

 

Any ideas?

Peter

 

 

--------------------------
SKY Glass Gen 2 55"
900mb Ethernet
Phonak Hearing Aids

They work with Sky Glass Gen2 via Bluetooth
Phonak TV Connector

They don't work with Sky Glass Gen2

 

Sky Glass is pretty new, and I"ve been getting to grips with the new interface

 


hi @PJH1960 

 

Its been designed this way for ease of use which I agree is not the best solution. The workaround is to search for either a partial part of the name of the show , or an actor / actress that appears in the show. This will then include the netflix show in the search list.

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

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This message was authored by: PJH1960

Re: Sky Glass Gen2 Netflix issue

Solved:

When it takes me straight into Netflex, press the red "+" button, and the playlists appear.

 

This isn't necessary with Prime etc, as you only have to press on the programme, and an option to add it to the playlists is there.

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