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This discussion topic has been answered Discussion topic: Sky Glass Gen 2 speaker grill

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This message was authored by: Jpick

Sky Glass Gen 2 speaker grill

I've just received my new (I hope) TV and there are obviously 2 speakers showing on the front. Is this not male? I would have expected a clean front all the way across.

Does anyone else have this ?

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This message was authored by: BenJoBanjo Answer

Re: Sky Glass Gen 2 speaker grill


@Jpick wrote:

I've just received my new (I hope) TV and there are obviously 2 speakers showing on the front. Is this not male? I would have expected a clean front all the way across.

Does anyone else have this ?

1000064826.jpg

1000064825.jpg


That is not normal. Personally I would reject that immediately and insist on a brand new replacement. This is a TV costing hundreds of pounds remember - it should be in pristine condition. 

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This message was authored by: BenJoBanjo Answer

Re: Sky Glass Gen 2 speaker grill


@Jpick wrote:

I've just received my new (I hope) TV and there are obviously 2 speakers showing on the front. Is this not male? I would have expected a clean front all the way across.

Does anyone else have this ?

1000064826.jpg

1000064825.jpg


That is not normal. Personally I would reject that immediately and insist on a brand new replacement. This is a TV costing hundreds of pounds remember - it should be in pristine condition. 

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This message was authored by: Jpick

Re: Sky Glass Gen 2 speaker grill

Thanks, do you any photos of Gen 2 for reference?

This message was authored by: BenJoBanjo

Re: Sky Glass Gen 2 speaker grill


@Jpick wrote:

Thanks, do you any photos of Gen 2 for reference?


Sorry, no. I sent mine back after less than a week as I wasn't happy with the quality for the price. 

This message was authored by: Jporch316

Re: Sky Glass Gen 2 speaker grill

Posted by a Superuser, not a Sky employee. Find out more

@Jpick 

 

Here's some photos of my blue gen 2 

 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: Jporch316

Re: Sky Glass Gen 2 speaker grill

Posted by a Superuser, not a Sky employee. Find out more

Below  

 

image.jpg

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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This message was authored by: Jpick

Re: Sky Glass Gen 2 speaker grill

Great, thanks for taking the time and effort to reply . The Sky agent I spoke to could not confirm or deny it was an issue and is getting back to me, when more info is available at Sky Glass side of things tomorrow. 

This message was authored by: TimmyBGood

Re: Sky Glass Gen 2 speaker grill

Posted by a Superuser, not a Sky employee. Find out more

@Jpick wrote:

The Sky agent I spoke to could not confirm or deny it was an issue and is getting back to me, when more info is available at Sky Glass side of things tomorrow. 


I'd suggest referring them to the images in their own press pack ; )

 

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* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Jpick

Re: Sky Glass Gen 2 speaker grill

Thanks All, a new TV is arriving tomorrow. 

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