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Discussion topic: Sky Glass Fast Forwarding issue on paused programs

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This message was authored by: Stearnp

Sky Glass Fast Forwarding issue on paused programs

If I pause a program and then come back to it and want to fast forward x30, the fast forwarding starts and then the screen freezes. 

 

I have to press play again and wait for the program to start playing again and then start fast forwarding slowly. x2 then x6, which seems to work,  I can then go to x12 but x30 causes the screen to freeze again. 

 

Any thoughts?

 

 

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This message was authored by: Jporch316

Re: Sky Glass Fast Forwarding issue on paused programs

Posted by a Superuser, not a Sky employee. Find out more

@Stearnp wrote:

If I pause a program and then come back to it and want to fast forward x30, the fast forwarding starts and then the screen freezes. 

 

I have to press play again and wait for the program to start playing again and then start fast forwarding slowly. x2 then x6, which seems to work,  I can then go to x12 but x30 causes the screen to freeze again. 

 

Any thoughts?

 

 


is it on all shows or just a certain show? 

 

have you tried pulling the plug for a few minutes to see if this helps?

 

 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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