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Discussion topic: Sky Cancelled my Glass TV but notrefunded me

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This message was authored by: ET1085

Message posted on ‎06 Jun 2025 11:01 AM

Sky Cancelled my Glass TV but notrefunded me

Sky cancelled my Glass TV order without my wishing then to do so and having taken the deposit. I have had to reset it up and repay the deposit but the initial one has not been refunded. When will I receive this? 

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This message was authored by: Anonymous

Message posted on ‎06 Jun 2025 11:06 AM

Re: Sky Cancelled my Glass TV but notrefunded me

@ET1085 You'll have to ring and ask them I'm afraid. We're just customers like you on here.

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This message was authored by: MarkGoldsmith

Message posted on ‎06 Jun 2025 12:01 PM

Re: Sky Cancelled my Glass TV but notrefunded me

Posted by a Superuser, not a Sky employee. Find out more
@ET1085 wrote:

Sky cancelled my Glass TV order without my wishing then to do so and having taken the deposit. I have had to reset it up and repay the deposit but the initial one has not been refunded. When will I receive this? 

I believe it can take up to 14 working days for it to be refunded

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