Discussion topic: Services

This message was authored by: Buckistuta · ‎21 Jul 2023

Since I have started my new contract all of my existing sky services are no longer available ie recordings and apps

i specifically asked for this not to be changed

This message was authored by: SKY1992bf · ‎21 Jul 2023

@Buckistuta What did you have before that you don't now?

and what is the new contract for?

have you switched products?

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This message was authored by: SlenderRobert · ‎21 Jul 2023

@Buckistuta wrote:
Since I have started my new contract all of my existing sky services are no longer available ie recordings and apps
i specifically asked for this not to be changed

Did you switch from Sky Q to Sky Glass/Stream? If so then your Q contract has been cancelled and your Q box must be returned to Sky. All your recordings will be lost. (You can stream Sky Store purchases on Glass or Stream).

Discussion topic: Services

Services

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