02 Feb 2025 03:04 PM
When watching a series and next episode will play inso many seconds comes up, if I press the middle button it doesn't play and screen goes black ,so have to back to continue watching and play next episode or go onto playlist and start again.
02 Feb 2025 04:02 PM
Posted by a Superuser, not a Sky employee. Find out more@Monkey+12 Does it play correctly if you just let the countdown keep running and do nothing? If the next episode still doesn't play check your Settings > Viewing preferences and ensure autoplay is toggled to the on position?
If autoplay is turned on then try a restart through Settings > System management > resets & updates - restart device. You will get a blank screen for a couple of minutes and then the Sky logo will appear and it takes roughly another minute.