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Discussion topic: Series next episode.

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This message was authored by Monkey+12 This message was authored by: Monkey+12

Series next episode.

When watching a series and next episode will play inso many seconds  comes up, if I press the middle button it doesn't play and screen goes black ,so have to back to continue watching and play next episode or go onto playlist and start again.

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Series next episode.

Posted by a Superuser, not a Sky employee. Find out more

@Monkey+12  Does it play correctly if you just let the countdown keep running and do nothing?   If the next episode still doesn't play check your Settings > Viewing preferences and ensure autoplay is toggled to the on position?

 

If autoplay is turned on then try a restart through Settings > System management > resets & updates - restart device.  You will get a blank screen for a couple of minutes and then the Sky logo will appear and it takes roughly another minute.

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