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Discussion topic: Says I’ve no network connection

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This message was authored by Mcgrath86 This message was authored by: Mcgrath86

Says I’ve no network connection

My glass to says I've no network connection even though on my mobile phone my broadband is 150 mbps

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Says I’ve no network connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mcgrath86 

 

Has it been previously connected to your WiFi? Try powering off at the mains for a few minutes or follow the on screen instructions to rejoin to wifi.

 

See: https://www.sky.com/help/articles/sky-glass-no-wifi-connection-osm

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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