3

Discussion topic: SG playlist using 3rd party platform

Reply
This message was authored by howardo This message was authored by: howardo

SG playlist using 3rd party platform

So last night I added a film to my playlist on my Sky Glass tv. The film was being shown on free to watch film4 channel. As we know, if the same film is also available on demand within another platform, then the playlist will default to that platform. That in itself is a bit odd, but when you find that the platform, is not necessarily free but  subject to subscription such as in my case (Disney) then it adds insult to injury. It is widely recognised that sky glass has come up short against sky q, plus etc whereby recording films programs etc is very straightforward but this really takes the biscuit. SG has some good features but this is one area that should be worked on immediately and at least ensure that adding to a  playlist should not entail downloading from a third party platform. Why does it not do this already? If it were not available on a third party platform, then I'm sure it would add directly from the the original channel.

 


Best Answers
This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: SG playlist using 3rd party platform

Posted by a Superuser, not a Sky employee. Find out more

@howardo  as it's a rights issue I don't think sky can do anything about it, it will simply default to the app or service that currently has the on demand streaming rights to the program/film in question (where as film 4 only had the as live broadcast rights) at the time if that app/ service requires a subscription then unfortunately that's how it is 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

Reply

All Replies

This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: SG playlist using 3rd party platform

Posted by a Superuser, not a Sky employee. Find out more

@howardo  as it's a rights issue I don't think sky can do anything about it, it will simply default to the app or service that currently has the on demand streaming rights to the program/film in question (where as film 4 only had the as live broadcast rights) at the time if that app/ service requires a subscription then unfortunately that's how it is 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
howardo
Topic Author
This message was authored by howardo This message was authored by: howardo

Re: SG playlist using 3rd party platform

Hi thanks and on reflection I agree it's probably due to rights, as otherwise it's totally illogical, although you are able to "watch these films from the start" direct from the channel, providing the film hasn't finished playing in real time. Is that not streaming ? Regardless, my wider point is how inferior this element of SG is to Sky Q and other older systems where you just press a button to record when the film or program plays. It's not upfront how inferior SG is in this respect in their marketing pitch either, quite the opposite in fact !

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: SG playlist using 3rd party platform

Posted by a Superuser, not a Sky employee. Find out more

@howardo wrote:

Hi thanks and on reflection I agree it's probably due to rights, as otherwise it's totally illogical, although you are able to "watch these films from the start" direct from the channel, providing the film hasn't finished playing in real time. Is that not streaming ? Regardless, my wider point is how inferior this element of SG is to Sky Q and other older systems where you just press a button to record when the film or program plays. It's not upfront how inferior SG is in this respect in their marketing pitch either, quite the opposite in fact !


@howardo  Yes its streaming but the rights for broadcasting as live on a regular channel and watching on demand are sold separately 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion