This discussion topic has been answered Discussion topic: Requesting a 2nd sky stream puck

This message was authored by: Tarnya242 · ‎05 Feb 2025

Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔

This message was authored by: MarkGoldsmith · ‎05 Feb 2025

@Ellie_TV wrote:
@Tarnya242 wrote:
Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔
Yes - give Sky a ring and they'll sort it out. There's usually a £39.95 activation fee for each additional puck which is loaned to you for the duration of your contract.

Although sometimes when enabling Whole Home they waive that £39.95 fee for the first additional pick you order.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: SKY1992bf · ‎05 Feb 2025

@Tarnya242 yes you can have upto 6 pucks and you should be to order from your online account but will need to add the whole home subscription first if you don't already have it

if you can't do it online give sky a call and they will do it for you

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Ellie_TV · ‎05 Feb 2025

@Tarnya242 wrote:
Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔

Yes - give Sky a ring and they'll sort it out. There's usually a £39.95 activation fee for each additional puck which is loaned to you for the duration of your contract.

This message was authored by: MarkGoldsmith · ‎05 Feb 2025

@Ellie_TV wrote:
@Tarnya242 wrote:
Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔
Yes - give Sky a ring and they'll sort it out. There's usually a £39.95 activation fee for each additional puck which is loaned to you for the duration of your contract.

Although sometimes when enabling Whole Home they waive that £39.95 fee for the first additional pick you order.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Tarnya242 · ‎05 Feb 2025

Thank you so much will try that out 👍

This discussion topic has been answered Discussion topic: Requesting a 2nd sky stream puck

Requesting a 2nd sky stream puck

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