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Discussion topic: Requesting a 2nd sky stream puck

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This message was authored by Tarnya242 This message was authored by: Tarnya242

Requesting a 2nd sky stream puck

Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Requesting a 2nd sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@Ellie_TV wrote:

@Tarnya242 wrote:
Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔

Yes - give Sky a ring and they'll sort it out. There's usually a £39.95 activation fee for each additional puck which is loaned to you for the duration of your contract.


Although sometimes when enabling Whole Home they waive that £39.95 fee for the first additional pick you order.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Requesting a 2nd sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@Tarnya242  yes you can have upto 6 pucks and you should be to order from your online account but will need to add the whole home subscription first if you don't already have it

 

if you can't do it online give sky a call and they will do it for you 


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This message was authored by Ellie_TV This message was authored by: Ellie_TV

Re: Requesting a 2nd sky stream puck


@Tarnya242 wrote:
Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔

Yes - give Sky a ring and they'll sort it out. There's usually a £39.95 activation fee for each additional puck which is loaned to you for the duration of your contract.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Requesting a 2nd sky stream puck

Posted by a Superuser, not a Sky employee. Find out more

@Ellie_TV wrote:

@Tarnya242 wrote:
Hi , Does anyone k ow if you can request a 2nd puck to place in another room 🤔

Yes - give Sky a ring and they'll sort it out. There's usually a £39.95 activation fee for each additional puck which is loaned to you for the duration of your contract.


Although sometimes when enabling Whole Home they waive that £39.95 fee for the first additional pick you order.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Tarnya242
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This message was authored by Tarnya242 This message was authored by: Tarnya242

Re: Requesting a 2nd sky stream puck

Thank you so much will try that out 👍

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