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Discussion topic: Remove / reinstall Sky Glass on wall

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This message was authored by domwakeford This message was authored by: domwakeford

Remove / reinstall Sky Glass on wall

Hi there, I have a 43" Sky Glass that was professionally mounted to a wall but since I'm about to move, I'll need to remove it. Are there any clear instructions for doing this? 

Also, thinking ahead of getting it mounted again, I see that the Sky website has downloadable PDF templates for wall-mounting but (forgive my being dense here) they only seem to print as A4?

 

Thanks in advance.

XXXXX
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This message was authored by mikealanr This message was authored by: mikealanr

Re: Remove / reinstall Sky Glass on wall

Posted by a Superuser, not a Sky employee. Find out more

Hi @domwakeford 

 

I guess the recommendation would be for you to get a professional to take it down and remount it. You would need to change the print settings to rescale the document, but not really that practical.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by GD1 This message was authored by: GD1

Re: Remove / reinstall Sky Glass on wall

Posted by a Superuser, not a Sky employee. Find out more

@domwakeford  Alternatively once the TV has been taken down use a suitable size sheet of paper and create a template from the existing holes in the wall.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Remove / reinstall Sky Glass on wall

Posted by a Superuser, not a Sky employee. Find out more

@domwakeford wrote:

Hi there, I have a 43" Sky Glass that was professionally mounted to a wall but since I'm about to move, I'll need to remove it. Are there any clear instructions for doing this? 


If it's on the original Sky wall bracket then the set needs to be pulled slightly forwards from the lower edge so that it disengages and then lifted off the lugs on the top.

 

TV Bracket (3) (1) (1) (1).jpg

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
domwakeford
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This message was authored by domwakeford This message was authored by: domwakeford

Re: Remove / reinstall Sky Glass on wall

Thanks so much, I hadn't realised I was that easy to lift off the wall! Taking the bracket off was less fun...

XXXXX
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