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Discussion topic: Recent Email Sky Glass

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This message was authored by kn0bch0ps This message was authored by: kn0bch0ps

Recent Email Sky Glass

Recently had an email from sky. im talking 5 minutes ago.

it states Entertainment OS Has recently provided 

• Over 500 new features and improvements
• Over 90 new apps including Discovery+ and Amazon Music
• Over 50 new channels and counting

 

now can someone let me in on the secret... where are these 90 Apps? i can see what maybe ten to twenty definitly not 90. 

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This message was authored by Woodybrook This message was authored by: Woodybrook

New apps

Just had email saying sky glass has over 90 new apps🤷🏼‍♂️. How do you access new apps.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Recent Email Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@kn0bch0ps @Woodybrook 

 

I guess they might be counting each of the Sky Live games as an app, but it's a bit of a stretch given only a small subset of Glass users will have a Live camera (and there aren't that many games anyway)

 

Also 'new channels' aren't an OS thing: that's just catching up with the satellite platforms.

 

Maybe the Marketing Department has been imbibing the Christmas cheer a bit early.

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Recent Email Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

"Over 500 new features and improvements" is also a bit rich if that's 11 additions and 490 bug fixes.  Good to have, but not necessarily to boast about.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Acres86 This message was authored by: Acres86

Re: Recent Email Sky Glass

No Amazon music app on mine, and definitely not that many apps. I have sky live too, still falling short of the number mentioned in the email! 

This message was authored by Lawrence+cope This message was authored by: Lawrence+cope

Re: Recent Email Sky Glass

Is it a case of 'Lies, damn lies and statistics'?

 

This message was authored by dermotjames This message was authored by: dermotjames

Scam email?

Hi I got an email today purporting to be from sky @ email. contact .sky is this a legit email address I've never seen it before? The email suggested that sky stream has been upgraded to include 90 new apps including amazon music but I haven't seen any of that on my stream box. (Republic of Ireland user)

This message was authored by GD1 This message was authored by: GD1

Re: Scam email?

Posted by a Superuser, not a Sky employee. Find out more

@dermotjames  Email is legitimate

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Scam email?

Posted by a Superuser, not a Sky employee. Find out more

@dermotjames that looks like a marketing email and all Stream customers looked to have received it, myself included.

 

It does seem like a lot of factually inaccurate or "bending of the truth" contained in that email though 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by dermotjames This message was authored by: dermotjames

Re: Scam email?

Thanks people for clarification. Understood.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Recent Email Sky Glass

Well, as far as I'm aware, I'm on the latest update (QS023.010.00P - EOS: 1.2) and have a total of 51 apps across everything so Sky, where exactly are my missing 39 apps please?

 

Lies, lies, lies.

This message was authored by Lawrence+cope This message was authored by: Lawrence+cope

Re: Recent Email Sky Glass

Perhaps a Sky employee would like to comment...then again, perhaps not🤪.

 

This message was authored by slaters This message was authored by: slaters

Re: Recent Email Sky Glass

@kn0bch0ps 

I was about to post the same thing then saw this thread.

 

I was confused when reading it thinking, yes where are all these new features and apps exactly. I thought maybe I was missing something or didn't have the latest update but not the case. How can they say these things if not true ? 🤔 

This message was authored by KevNewMedia This message was authored by: KevNewMedia

Re: Recent Email Sky Glass

Posted by a Sky employee

Hi Everyone

 

Thank you for bringing this to our attention.

 

We've spoken to the team regarding this information and can confirm the wording should have reflected all apps that have been on the platform, since the initial launch.  This includes games that have launched and closed, or were available for a certain period of time ie Xmas, Easter, Halloween versions of games from our partners across the service.

 

 

Thanks
Kev
Community Manager
This message was authored by Lawrence+cope This message was authored by: Lawrence+cope

Re: Recent Email Sky Glass

So the email was all smoke and mirrors then...

 

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