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Discussion topic: Re: Reset tv and now won’t let me log into account after trying to put in code displayed on screen

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Avatar for ABDULLAH7
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This message was authored by: ABDULLAH7

Message posted on ‎22 Oct 2024 09:58 PM

Re: Reset tv and now won’t let me log into account after trying to put in code displayed on screen

Hello, I'm Abdullah Salih please I need to your help, I want to open my tv sky, I trying many times but doesn't work it?

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎22 Oct 2024 10:14 PM

Re: Reset tv and now won’t let me log into account after trying to put in code displayed on screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @ABDULLAH7 

 

This is a customer helps customer forum, your not speaking to Sky. What is happening when you try to enter the code? Or are you having issues turning on the TV?

 

Please provide more detail.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Jporch316

Message posted on ‎23 Oct 2024 07:11 PM

Re: Reset tv and now won’t let me log into account after trying to put in code displayed on screen

Posted by a Superuser, not a Sky employee. Find out more
@ABDULLAH7 wrote:

Hello, I'm Abdullah Salih please I need to your help, I want to open my tv sky, I trying many times but doesn't work it?

You need to make sure you log into your sky account before you get to the activation page with the email address you used when you purchased sky glass 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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