@Artisans
I'm kind of with you in that Sky advertising tends to very much over egg their product, often either Glass & stream does not match reality. They still use the term "recording" for stream which is ridiculous and probably on that alone you'd have a good case to argue false advertising and cancel your contract albeit they'd say it records to the cloud. There is recording and recording! Maybe they should say Stores not record.
Of course the lack of channels is not mentioned in adverts you never usher in a negative. Alongside all the bugs and technical hitches that over this past month appear to be growing not reducing.
One thing I learnt long ago, you have to ignore the glittery ads and research. At least these days if a product isn't fit for purpose or miss sold you have a right to return and have a full refund.
Personally the channels not available I wouldn't have watched anyway but it was the poor tech and software glitches that did it for me and even after six months all was cancelled, compensation paid twice actually during that period.
Do your research and sadly you have to 'politely' fight your battle if you are in the right.
