0

Discussion topic: Programmes won’t load

Reply
This message was authored by Lum75 This message was authored by: Lum75

Programmes won’t load

Is there any particular reason why live tv programmes won't load? Can listen to stuff but only watch the menu screen!! Wouldn't care if I wasn't paying £100 per month for this 

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Programmes won’t load

Posted by a Superuser, not a Sky employee. Find out more

@Lum75 that sounds like it could be related to WIFI/internet bandwidth. If you open Netflix on your Sky Glass and go to Get Help -> Check Your Network it will run a network test and give you the download speed the Glass is currently getting.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Programmes won’t load

Run the check a few times a few minutes apart🤔

Exiled in HH
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion