12 Jan 2024 10:15 PM
Is there any particular reason why live tv programmes won't load? Can listen to stuff but only watch the menu screen!! Wouldn't care if I wasn't paying £100 per month for this
12 Jan 2024 10:16 PM
Posted by a Superuser, not a Sky employee. Find out more@Lum75 that sounds like it could be related to WIFI/internet bandwidth. If you open Netflix on your Sky Glass and go to Get Help -> Check Your Network it will run a network test and give you the download speed the Glass is currently getting.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
13 Jan 2024 07:26 AM
Run the check a few times a few minutes apart🤔