Hi @Maurabkelly
What programs are these specifically? It might be worth emailing viewerR@sky.uk which is the viewer relations team. They can investigate that the correct meta data between the broadcaster and Sky exists and see if they can replicate the issue. We are fellow subscribers on the forum.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
