Hi @Jofay83
Who is your ISP? Generally slow performance can be attributed to poor broadband speeds or poor stability between Glass and router. You also need 25Mbps for HD and 30Mbps for UHD.
One thing to try is go into settings > startup and standby and enable "Network Standby Mode". This will try to keep the connection alive between router and Glass when in standby.
In terms of apps. Entertainment OS is a managed platform. There is no way to install or uninstall apps. You can however force a refresh of apps in the system management > resets and updates menu. Note refresh apps can take up to 24 hours.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
