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Discussion topic: Picturekeeps freezing
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This message was authored by: Alan173
Message posted on ‎10 Nov 2024 09:56 PM
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Picturekeeps freezing
Why does my sky glass television keepfreezing
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This message was authored by: Jporch316
Posted by a Superuser, not a Sky employee.
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Message posted on ‎10 Nov 2024 10:57 PM
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Re: Picturekeeps freezing
@Alan173 wrote:Why does my sky glass television keepfreezing
Hi
most common cause would be a weak WiFi signal or slow internet connection
can you run the speed check - it's in the native Netflix app scroll down the menu and select get help then select network check
ideally you will need to be receiving at least 30. - 35mbs consistently
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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