The sound not being in sync is a known issue, and hopefully one that will be fixed shortly.
Regarding picture freezing, could you elaborate on that please? Is it frozen completely or does it get stuck for a bit then resume? Is this on live Sky or an app like ITVX?
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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.
