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Discussion topic: Personalised Profiles

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This message was authored by ShoesU This message was authored by: ShoesU

Personalised Profiles

anyone know how to get the "+" to add profiles to the playlists? currently no way to add seperate playlists and have 2 pucks


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This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Personalised Profiles

Posted by a Superuser, not a Sky employee. Find out more

Hi @ShoesU 

 

The feature isn't yet available. Sky are saying it should be by the end of the month.

 

https://www.skygroup.sky/en-gb/article/entertainment-os-1-1-sky-glass-and-sky-stream-get-more-person... 

 

Sky is rolling out new features to Entertainment OS, the Sky Glass and Sky Stream operating system that keeps getting even smarter, as Entertainment OS 1.1 lands over the next month.

Entertainment OS 1.1 will bring you Personal Playlists, a new ’Play’ voice command to help you play what you want to watch even quicker, more ways to find content from your favourite actors and directors, as well as enhanced Bluetooth features. The updates will be available to all customers this month.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps

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This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Personalised Profiles

Posted by a Superuser, not a Sky employee. Find out more

Hi @ShoesU 

 

The feature isn't yet available. Sky are saying it should be by the end of the month.

 

https://www.skygroup.sky/en-gb/article/entertainment-os-1-1-sky-glass-and-sky-stream-get-more-person... 

 

Sky is rolling out new features to Entertainment OS, the Sky Glass and Sky Stream operating system that keeps getting even smarter, as Entertainment OS 1.1 lands over the next month.

Entertainment OS 1.1 will bring you Personal Playlists, a new ’Play’ voice command to help you play what you want to watch even quicker, more ways to find content from your favourite actors and directors, as well as enhanced Bluetooth features. The updates will be available to all customers this month.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Personalised Profiles

Posted by a Superuser, not a Sky employee. Find out more

@Tim+Adams 

I can't wait to try it out. Top of my most wanted list 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Gibson les paul tribute. Gibson les paul junior. Fender telecaster. Epiphone billie joe .. rock on
This message was authored by Melancholic This message was authored by: Melancholic

Re: Personalised Profiles

@Jporch316 

 

Likewise. No more flamin' Love Island showing up for me then.

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Sky Stream and whole home.
This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Personalised Profiles

Posted by a Superuser, not a Sky employee. Find out more

Good news personalised profiles is now active.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Labra This message was authored by: Labra

Re: Personalised Profiles

How do I access this function?


Got Sky Glass on Thursday and can't find it!

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Personalised Profiles

Posted by a Superuser, not a Sky employee. Find out more

On the Home menu go to the second rail and select playlist

 

You can then press right to highlight the + button on the screen, press select and you can create a new personalised playlist.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Labra This message was authored by: Labra

Re: Personalised Profiles

Thanks, I think the issue may be the software version, just checked and I have QS009...

 

I believe current should be QS023...?

 

how do I get my software up to date?

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Personalised Profiles

Posted by a Superuser, not a Sky employee. Find out more

@Labra 

Try this 

 

To run a software update:
  1. Switch the Sky Glass or Sky Stream puck to standby.
  2. Switch it off at the mains and unplug it.
  3. Plug it back in and switch it back on at the mains.
  4. Leave the Sky Glass or Sky Stream puck powered on for 30 minutes.
  5. After 30 minutes, switch the Sky Glass or Sky Stream puck to standby again.
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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Gibson les paul tribute. Gibson les paul junior. Fender telecaster. Epiphone billie joe .. rock on
This message was authored by Labra This message was authored by: Labra

Re: Personalised Profiles

Thanks, will give it a go

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