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Discussion topic: Passant
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This message was authored by: China2804
Message posted on 21 Jan 2025 02:25 PM
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Passant
Hi my sky glass TV keep losing it's picture
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This message was authored by: Ellie_TV
Message posted on 21 Jan 2025 03:09 PM
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Re: Passant
@China2804 wrote:Hi my sky glass TV keep losing it's picture
Have you checked your broadband connection? This is often the source of issues with Sky Glass.
What speed is the TV receiving? To find out, open the Netflix app, navigate to the get help menu and run a network check.
Sky Glass needs a fast (25Mbps+) and stable connection in order to function.
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