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Discussion topic: Paramount plus not loading on Sky Glass

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Avatar for BigbadBri
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This message was authored by: BigbadBri

Message posted on ‎01 Oct 2024 04:02 PM

Paramount plus not loading on Sky Glass

Paramount plus won't load up on my Sky Glass TV. I can access it on my other devices but I just get a blank screen when trying the TV. Anyone know what's going on or how to sort it. Thank you.
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎01 Oct 2024 04:25 PM

Re: Paramount plus not loading on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@BigbadBri 

 

Try powering off at the mains for a few minutes. If that doesn't work try doing an 'app refresh' in settings > system management > apps & updates.

 

Note that.app refresh isn't instant and can take up to 24 hours.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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