@Anonymous wrote:
@Coys55 wrote:Of course my Paramount+ comes "free" with Sky Cinema, but now has ads so it's useless. There are some conflicting posts on this thread regarding if it's possible to cancel the free Paramount+ and then subscribe to a new account and login to that on the Sky app. Does that work or not? Or is the issue some have had that it has to be a new account (I'm not bothered about viewing history because I've hardly watched anything on it anyway).
Until Paramount offers Sky customers the ability to upgrade, the easiest way is to logout of the Paramount+ app on Sky, and login with a new different Paramount+ account with billing done directly with them. Just leave your free Sky account sitting there gathering dust.
If you want to keep your watchlist and history then unless Sky can find a way to disconnect you, you probably need to cancel Sky Cinema to make that unlink so you can setup direct billing. Then, you can resubscribe to Sky Cinema and just not redeem your Paramount+ offer with them.
None of this is justifying or explaining away why it's complicated to do this, that's between the two corporations, but I think this accurately describes the situation as us customers know it.
I've already addressed all these concerns
If Paramount don't offer the upgrade - then Sky should disengage the service free of charge.
This is a diminished service than what was signed up for - it was originally free of ads now it's riddled with ads - this is Paramount doing this - but the service I got through Sky - so I was baited in with a Sky Cinema subscription with FREE P+ with no ads - now it has ads and the service is diminished from the original contract.
Setting up new subscription is absurd solution, I have many watched shows, watch lists, and other profiles setup throughout the household and we'd all lose all our settings and shows.
This is a classic bait and switch tactic that is giving loyal subscribers to Sky a diminished service than what originally offered.
Sky customers should by all accounts have a reduction in their bill as the service has now gotten worse.
The deal was taken up wit Sky - not with Paramount+.
I've already sent a letter to newspapers and also a letter to the CPCC in Ireland and I'm waiting to hear from a supervisor from Sky.
As said already, if it's not sorted I'll take my business elsewhere and cancel Sky.
Absolutely stupid situation to LOCK customers into a tier that they never signed up for with no option to upgrade or remove it.
