Hi @Greeny760
You need to set you your Q box and Glass TV as described here:
https://www.sky.com/help/articles/connect-q-to-glass
Once you have done this see:
"If you're seeing the Sky Glass menu when you press the Home button on your Sky Q remote, follow these steps.
On your Sky Q remote, press and hold 7 and 9 together for three seconds.
Repeat the steps on your Sky Glass remote. Press and hold 7 and 9 together for three seconds.
Turn your Sky Q box off at the mains.
Press and hold 1 and 3 together for three seconds on your Sky Glass remote and follow the on-screen steps to pair your remote.
Once you get the ‘Your remote is now connected’ message, check that the volume button controls the volume on your Sky Glass TV.
Turn your Sky Q box back on at the mains and wait for it to finish its restart.
Once it’s completed, turn your Sky Glass TV off at the mains.
On your Sky Q remote, press and hold 1 and 3 together. The red light at the top of the remote will flash twice.
Turn your Sky Glass TV back on at the mains.
Select the HDMI channel for your Sky Q box on your Glass TV.
Complete the pairing of the Sky Q remote to your Sky Glass TV, by typing in ‘Sky’ as the make of TV and using option 4 of 4.
Still seeing the Sky Glass menu? You'll need to get in touch to buy a Sky Q remote with voice control.
If your Sky Glass TV is set up and your remote can access the voice search, you can re-connect your Sky Q box."
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
