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Discussion topic: Our sky glass has been smashed

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This message was authored by Caroline83 This message was authored by: Caroline83

Our sky glass has been smashed

Our sky glass has been smashed 

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Our sky glass has been smashed

Posted by a Superuser, not a Sky employee. Find out more

If you want to purchase a replacement give Sky a call, but note that if you bought your current Glass on credit, you'll have to continue those payments as well until the outstanding amount is paid off.

 

Your home insurance might cover you for accidental damage.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Our sky glass has been smashed

@Caroline83     Do you have Sky Protect insurance?

Exiled in HH
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Our sky glass has been smashed

Posted by a Superuser, not a Sky employee. Find out more

@Caroline83 

 

The Glass finance is a purchase loan repayment, not rental or HP, and doesn't include any insurance provision.  As indicated above, you are still responsible for making the rest of the payments or clearing the balance as a lump sum, irrespective of the status of the television set itself.

 

If the content subscription is on a monthly basis or has reached the end of its minimum term then you can give notice to cancel that element of the monthly payments.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by roger1949 This message was authored by: roger1949

Re: Our sky glass has been smashed

Is this a question or just letting us know,what happened?

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