Ordering Sky glass - Cannot Due to Technical Issues

[Esoredivad]

I am trying to order a Sky Glass TV unfortunately I keep getting this message below.   Any help you can offer in helping me place my order will be appreciated.

Regards

Dave Rose

[Hobbayne64]

Have you tried calling them? 

[MarkGoldsmith]

Are you already a Sky TV customer?

Have you tried clearing your browser cache and cookies? Have you tried a different browser as well?

Are you running a VPN on your device, if so it may be worth turning it off.

[Jporch316]

@Esoredivad 

As @MarkGoldsmith  stated if you are already a contracted sky customer you will need to call sky to arrange the transferral of an existing contract from one platform to another .....

[DarryllM]

I've been trying every day for over a week now and still get this.  Haven't been with Sky for years, although account has remained active.  Logged in and attempted a whole new package; same error.  Logged out, went on a different browser as new customer, same problem.  What on earth!!!!!

[BenJoBanjo]

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@DarryllM wrote:

I've been trying every day for over a week now and still get this.  Haven't been with Sky for years, although account has remained active.  Logged in and attempted a whole new package; same error.  Logged out, went on a different browser as new customer, same problem.  What on earth!!!!!

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Maybe it's the universe telling you not to buy a Sky Glass TV...?

[DarryllM]

I assume it must have been some sort of 'cookies' issue.  Downloaded a different browser, went through like a dream, all being installed a week on Friday, and they even cancelled my VirginMedia for me without the need to go through the whole obligatory one hour each 18 month 'please stay' phone call.

Sorted 🙂

[Jporch316]

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@BenJoBanjo wrote:

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@DarryllM wrote:

I've been trying every day for over a week now and still get this.  Haven't been with Sky for years, although account has remained active.  Logged in and attempted a whole new package; same error.  Logged out, went on a different browser as new customer, same problem.  What on earth!!!!!

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Maybe it's the universe telling you not to buy a Sky Glass TV...?

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Looks like the universe had a change of heart ......

[BenJoBanjo]

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@Jporch316 wrote:

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@BenJoBanjo wrote:

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@DarryllM wrote:

I've been trying every day for over a week now and still get this.  Haven't been with Sky for years, although account has remained active.  Logged in and attempted a whole new package; same error.  Logged out, went on a different browser as new customer, same problem.  What on earth!!!!!

---

Maybe it's the universe telling you not to buy a Sky Glass TV...?

---

Looks like the universe had a change of heart ......

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Nobody can ever understand the universe. We are all just tiny meaningless microscopic specs of dust within it...