Optical out put

[Mortified]

I am deaf / hard of hearing 

I need to know before I get sky glass if there is an optical output on sky glass tv so I can connect to loop system for my hearing aids 

[TimmyBGood]

@Mortified 

There is no optical audio output socket on the current Glass television set.

Some users have been successful with adding an external (e)ARC HDMI audio extractor, but that's far from guaranteed.

It's also now possible to pair some (but not all) Bluetooth receiver devices with Glass.

[mikealanr]

Hi @Mortified 

No there isn't an optical output. It supports eArc or Bluetooth.

See spec: https://www.sky.com/glass/technical-specifications

MikeAlanR

[Mortified]

Thanks that's answered my question sky glass not for me then as I need optical output as loop system are not blue tooth ect 

very surprised no optical output all new tvs come with it now days sky need to catch up I guess 

[TimmyBGood · Accepted solution]

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@Mortified wrote:

very surprised no optical output all new tvs come with it now days sky need to catch up I guess 

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The current Glass model is now three years old, but yes, it was something of an omission even at launch in 2021.  One possibility is that the chipsets and PCBs available in bulk at that time (during the pandemic silicon component crisis) didn't permit inclusion, or it may have been a design choice specifically to minimise ports.

 

[Exiled-in-HH]

Haven't the Sky Accessibility  Team produced a solution for this issue?

There should be a recommendation for a HDMI to TOSlink converter that WORKS

[TimmyBGood]

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@Exiled-in-HH wrote:

Haven't the Sky Accessibility  Team produced a solution for this issue?

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Not as far as I'm aware.  I'm sure their lawyers can argue about the definition of 'reasonable adjustment' in this context but I believe that applies to sectors such as employment and non-domestic environments rather than consumer product design.

[Exiled-in-HH]

The Sky Acceesibiility Team exists to address such issues ... is there information available to say Sky Glass TVs do not work with loop link hearing aid systems

[TimmyBGood]

@Exiled-in-HH 

Loop systems running on optical audio are now somewhat archaic: many recent hearing aid models will pair directly using Bluetooth.

I suspect the Accessibility team would be reluctant to suggest any particular audio extractor because the specification and availability of such things is distinctly variable.

[Exiled-in-HH]

Have the Sky Acessibility Team published that advice?

[Mortified]

Well if you have the money to pay hundreds of pounds for blue tooth hearing aids that's fine. The ones on the NHS are basic and the loop system you have to pay for yourself and they are not cheep 

[Db101965]

Because Sky Glass Gen2 has a fairly decent integrated soundbar I guess the designers thought an Optical output would not be a necessity.  

[Mortified]

Well guess the sky development team have not consulted the deaf community to see what is there needs sound bar might be fantastic for normal hearing people. The sound bar is of no use to me